Monthly Archives: November 2017

Health system entry change required

I’ve been exploring system change at the local level in health service entry and delivery. For example there is an issue with the algorithms used in call centres. They use a bio-medical triage logic that puts the most acute people … Continue reading

Posted in Service entry, Uncategorized, Vulnerable populations

Disabling distrust

The earliest and most profound thing I have come to understand from the process of data collection is the profound distrust of health services and the wider society by the people who are living homeless. On reflection this should not … Continue reading

Posted in Uncategorized